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 U.S. Amateur Mobile Frequently Asked Questions
- Which phones support U.S. Amateur Mobile?
The U.S. Amateur Mobile application was designed to support Windows Mobile 5 and 6, Palm and BlackBerry smartphones. All other browser-capable phones are supported by the U.S. Open WAP page, mobile.usopen.com.
- What is the optimal environment to use the application?
In addition to meeting the minimum phone requirements listed in the previous question, the application is designed for phones with a portrait or landscape screen dimension of 240 pixels by 320 pixels. Elements of the application are not visible on phones with dimensions smaller than 240 pixels by 320 pixels.
- After I download the application, where can I find it on my device?
Once the application has been downloaded, an image of the U.S Amateur trophy  will appear in the phone's application or program listing with a "US Amateur Mobile" caption..
- Although I downloaded and installed the application, why won't it start?
The U.S. Amateur Mobile application requires a cell signal. If you are trying to start the application in an area with no coverage or poor coverage, the application may not start.
- How does this application affect my phone data usage?
Any time the application is running, it is making data requests to update the leaderboard and other U.S. Amateur content. Check with your phone carrier for more information about data plan rates and usage fees.
- Why is my battery power draining faster than usual?
The U.S. Amateur Mobile application is capable of operating in the background while other features on the phone are accessed. If the application is not properly exited, it will continue to communicate with local cell towers and drain battery power. On BlackBerry phones, the application can be exited by pressing the menu button and selecting "Close". On touch-screen phones, the application can be edited by selecting "Exit" from the menu drop-down box.
- What do I do if my phone "locks-up"?
In rare cases, the application may temporarily "lock-up" or freeze the phone. If the phone's power button cannot be used to restart the phone, remove the battery from the phone, re-insert the battery and re-start the phone. Once the phone is restarted, it should begin to function normally.
- Why has my phone stopped receiving e-mails?
In rare cases, the application prevents the phone from receiving e-mail. Remove and re-insert the battery and the phone will begin to receive missed e-mails.
- How do I remove this application from my phone?
Blackberry: Click Here
Palm: Click Here (Some Palm phones use Windows Mobile OS)
Windows Mobile: Start >> Settings >> System >> Remove Programs
- Will this application be functional after the U.S. Amateur?
The data feed which supports this application will be discontinued one week after the U.S. Amateur.
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